Program Delivery Structure

The over-arching institutional and market framework through which a program is offered is critically important to long term success – often more important than the program design itself.  This “program delivery structure” defines the interaction between the administrative, commercial, and regulatory entities that will strongly influence the success of the program. The issues of concern include:

• Policy direction must be stable and encourage a long-term view;
• Programs must be suited to the local political and economic environment;
• Key stakeholders must trust that their voices are heard;
• Role and goals must be clearly articulated;
• Program administrators must be rewarded for performance and innovation;
• Trust must be earned from trade allies;
• Marketing messages must be reinforced repeatedly to change consumer behavior;
• Performance data must be available and well managed;
• Program administrators must have sufficient flexibility to adapt to market feedback.

Our Solution

When this complex set of issues is carefully considered, and foundational elements are put in place, the result is an optimal program delivery structure. We bring unique expertise in our work with clients on solving these problems including:

• Assessing different models for program administration;
• Facilitating stakeholder discussions and negotiations;
• Developing policies and contracts that ensure mission alignment;
• Establishing clearly articulated goals that balance competing objectives;
• Carefully designing performance incentives that reward success;
• Developing strategies for capturing synergies;
• Developing strategies for integrating across multiple organizations;
• Developing strategies for savings across all fuels, and for integrating efficiency and renewables;
• Balancing the need for oversight with the need for nimbleness and flexibility;
• Designing processes for independent and timely evaluation, and market feedback;
• Establishing mechanisms to ensure balanced attention to near- and long-term goals;
• Developing approaches to data management that address both optimal program management and regulatory reporting obligations.

VEIC offers the insight, experience and creativity required to build program delivery structures that enable long-term success and market transformation.